BV 2025-23 - Telephone notification system

Description

Bergen vann constructs and operates the water and sewage plant in Bergen municipality and is an agency with approx. 270 employees. We shall procure a notification system that sends SMS, email and any voice messages to relevant recipients. The primary need is map based notification of inhabitants and entities during operational episodes. The notification shall be sent to those who have registered for national addresses, or operate business activities within a given area. Operational events can be planned measures that result in a break in the delivery for technical work on the pipeline network, or in the event of pipeline breaks, leaks and other non-planned situations. For such events we need to be able to gather data for later reporting and statistics. This applies to both event and notification, duration and number of persons affected. The system shall also be used for notifying other municipal departments than Bergen water.