C2893 Direct Debit For Rates

Description

RFx ID: 32880482 Organisation: Napier City Council Open date: Wednesday, 29 October 2025 2:00 PM +13:00 Close date: Thursday, 20 November 2025 2:00 PM +13:00 Categories: 43000000 - Information Technology Broadcasting and Telecommunications Region: Hawke's Bay Overview: Council is assessing secure online solutions to allow customers the ability to self-manage their rates payments. Council requires the service to • View of Current Balance / Total Balance and due date • One off Bank account or Credit Card payment option • Regular Bank account or Credit Card payment option calculated by Total balance over period remaining to 30 June regular payments weekly, fortnightly, monthly or due date • Council staff access to maintain / manually add or amend payments • Notification for upcoming payments (SMS or email only) • Notification of declined payments with options to re-try or re-set amount • Preferred notification to be firstly SMS, email then mail • Possible payment collection / bulk transfer to Council