Request for Information: KiwiRail Freight Billing Automation Solution

Description

RFx ID: 33190951 Organisation: KiwiRail Group Open date: Wednesday, 10 December 2025 10:00 AM +13:00 Close date: Friday, 23 January 2026 11:30 PM +13:00 Categories: 43230000 - Software 78101600 - Rail cargo transport Region: New Zealand Overview: Core Capabilities • Product and pricing catalogue management with support for complex pricing structures • Rules engine capable of applying business logic to calculate charges based on events and activities • Integration with event data from operational systems (CTMS, Amicus) • Integration with customer master data from Dynamics 365 • Integration with SAP for invoice generation and financial processing • Support for customer-specific pricing, discounts, and contractual terms, rebates, credits • Ability to combine multiple charge types into consolidated invoices Operational Requirements • Ability to handle exceptions and incidents through manual intervention when needed • Support for credit notes and billing adjustments • Transparent audit trail of how charges were calculated • Customer-facing visibility of pricing and charges • Scalability to support multiple business units with different billing requirements • Modular architecture allowing components to be added or removed without affecting other systems Complex Billing Scenarios Our solution must be capable of handling several complex billing scenarios, including: • Round-trip pricing: Containers that move empty in one direction and loaded in the return direction, with different pricing rules applied. We want the customer to see the final price. • Aggregated invoicing: Collecting multiple events over a defined period (e.g., three days) or defined set of activities before generating a single invoice • Customer-specific contracts: Managing different pricing structures, discount rates, and terms for individual customers • Event-triggered charges: Automatically applying charges based on specific operational events • Rebate processing: Seasonal or off-peak rebates, round trip rebate, performance-based rebates, early payment rebates • Billing by container, by weight, train • Making day of decision changes