7A21--FY26: Staff Scheduling Program Sources Sought

Description

{"description":" The Department of Veterans Affairs, VA Caribbean Healthcare System (VACHS), San Juan, Puerto Rico, is conducting market research to identify capable sources with the availability to provide staff scheduling program software. The requested software scheduling program will be utilized for approximately 1,400 employees. In addition to the scheduling software, the VACHS will need an ongoing service contract for product support. The purpose of this Source Sought notice is to identify Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), and Small Business interested in this procurement, the level of experience, qualifications, and whether it might be suitable for a specific small business socioeconomic group set-aside. \n\nThe period of performance will be established during the solicitation process and in the execution of the contract. Expressions of interest shall be submitted to Mr. Elder Vazquez, via email at elder.vazquezmelendez@va.gov, on or before December 22, 2025, 10:00 am local time, with the following information: \n\nGeneral company information, including socio-economic and UEI numbers. \nCan you provide a brief overview of your company, including years in business and key areas of expertise in staff scheduling and healthcare software?\nHow many similar implementations have you successfully completed, specifically within VA hospitals?\nCan you provide references from at least three other VA hospitals where your software has been implemented?\nHow does your software integrate with current VISTA, DSS, and VANOD programs?\nCan you provide an example of a successful ADT feed with another VA facility?\nDoes your software have the ability to extract data from the VistA PAID 200, 450, and 210 files?\nCompliance and Security\nIs your software 508 compliant, and can you provide documentation supporting this?\nWhat security features does your software offer, including backup hardware, disaster recovery, and 24/7 emergency hardware support?\nDoes your software include demographic tracking tools, and how do they function?\nHow does your software handle competency, licensure, mandatory training compliance, certification, proficiency, and mandatory health tracking?\nDoes your software support virtual server capability and web-based employee access?\nWhat is your approach to onsite training and implementation?\nCan you provide a detailed training plan that includes the four specified categories: Administrator, Manager/Supervisor, Timekeeping, and Employee?\nWhat are the details of your ongoing product support service contract?\nHow do you handle software updates, security patches, and product enhancements?\nHow often do you perform system health checks and what do these reviews include?\nCan you confirm the hardware replacement time frame in case of hardware failure?\nWhat types of reports can your software generate, and can it filter reports based on job title and job category?\nCan your software build custom reports based on available data contained in the integrated system?\nDoes your software have data roll-up capabilities to VISN and National Dashboards?\nHow does your software monitor workload variances related to admissions, discharges, and transfers of patients?\nHow does your software manage overtime and generate related financial and budget reports?\nWhat specific product enhancements have been introduced in recent updates?\nCan you provide a roadmap for future enhancements and features?\nCONVINCING EVIDENCE MUST BE SUBMITTED TO BE CONSIDERED CAPABLE AND SUITABLE FOR A SPECIFIC SMALL BUSINESS SOCIOECONOMIC GROUP SET ASIDE. OTHERWISE, IT WON'T BE CONSIDERED FOR THE SPECIFIC SMALL BUSINESS SOCIOECONOMIC GROUP PROCEDURE.\n\n\n"} Solicitation Number: 36C24826Q0185 Type: Sources Sought Base Type: Sources Sought NAICS: 541519 Classification Code: 7A21 Response Deadline: 2025-12-22T10:00:00-05:00 Office Address: TAMPA, FL POC: Elder Vazquez, elder.vazquezmelendez@va.gov, elder.vazquezmelendez@va.gov {"description":" The Department of Veterans Affairs, VA Caribbean Healthcare System (VACHS), San Juan, Puerto Rico, is conducting market research to identify capable sources with the availability to provide staff scheduling program software. The requested software scheduling program will be utilized for approximately 1,400 employees. In addition to the scheduling software, the VACHS will need an ongoing service contract for product support. The purpose of this Source Sought notice is to identify Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), and Small Business interested in this procurement, the level of experience, qualifications, and whether it might be suitable for a specific small business socioeconomic group set-aside. \n\nThe period of performance will be established during the solicitation process and in the execution of the contract. Expressions of interest shall be submitted to Mr. Elder Vazquez, via email at elder.vazquezmelendez@va.gov, on or before December 22, 2025, 10:00 am local time, with the following information: \n\nGeneral company information, including socio-economic and UEI numbers. \nCan you provide a brief overview of your company, including years in business and key areas of expertise in staff scheduling and healthcare software?\nHow many similar implementations have you successfully completed, specifically within VA hospitals?\nCan you provide references from at least three other VA hospitals where your software has been implemented?\nHow does your software integrate with current VISTA, DSS, and VANOD programs?\nCan you provide an example of a successful ADT feed with another VA facility?\nDoes your software have the ability to extract data from the VistA PAID 200, 450, and 210 files?\nCompliance and Security\nIs your software 508 compliant, and can you provide documentation supporting this?\nWhat security features does your software offer, including backup hardware, disaster recovery, and 24/7 emergency hardware support?\nDoes your software include demographic tracking tools, and how do they function?\nHow does your software handle competency, licensure, mandatory training compliance, certification, proficiency, and mandatory health tracking?\nDoes your software support virtual server capability and web-based employee access?\nWhat is your approach to onsite training and implementation?\nCan you provide a detailed training plan that includes the four specified categories: Administrator, Manager/Supervisor, Timekeeping, and Employee?\nWhat are the details of your ongoing product support service contract?\nHow do you handle software updates, security patches, and product enhancements?\nHow often do you perform system health checks and what do these reviews include?\nCan you confirm the hardware replacement time frame in case of hardware failure?\nWhat types of reports can your software generate, and can it filter reports based on job title and job category?\nCan your software build custom reports based on available data contained in the integrated system?\nDoes your software have data roll-up capabilities to VISN and National Dashboards?\nHow does your software monitor workload variances related to admissions, discharges, and transfers of patients?\nHow does your software manage overtime and generate related financial and budget reports?\nWhat specific product enhancements have been introduced in recent updates?\nCan you provide a roadmap for future enhancements and features?\nCONVINCING EVIDENCE MUST BE SUBMITTED TO BE CONSIDERED CAPABLE AND SUITABLE FOR A SPECIFIC SMALL BUSINESS SOCIOECONOMIC GROUP SET ASIDE. OTHERWISE, IT WON'T BE CONSIDERED FOR THE SPECIFIC SMALL BUSINESS SOCIOECONOMIC GROUP PROCEDURE.\n\n\n"}