USCIS Contact Center Tier 1 (CCT1) UPDATE

Description

{"description":" ***UPDATE*** USCIS has posted a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement to GSA eBuy under Multiple Award Schedule (MAS) 561422 – Automated Contact Center Solutions (ACCS). Interested vendors may access the RFI and submit responses via GSA eBuy. \n"} Solicitation Number: 70SBUR25I00000003-V2-Update Type: Sources Sought Base Type: Sources Sought NAICS: 561422 Classification Code: R426 Response Deadline: 2026-03-09T17:30:00-04:00 Office Address: Williston, VT POC: Way Goodman, Senior Contract Specialist, waynette.a.goodman@uscis.dhs.gov POC: David Hershey, Contracting Officer, david.p.hershey@uscis.dhs.gov {"description":" ***UPDATE*** USCIS has posted a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement to GSA eBuy under Multiple Award Schedule (MAS) 561422 – Automated Contact Center Solutions (ACCS). Interested vendors may access the RFI and submit responses via GSA eBuy. \n"}