J065--Neurostar Service Agreement PMR

Description

{"description":"\n\n\n\n\n\nThis is a SOURCES SOUGHT ANNOUNCEMENT ONLY. It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this source must be in writing. The purpose of this source sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service-Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, 8(a), HubZone and other Small Businesses interested and capable of providing the services described below. Documentation of technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. Responses to this notice shall include the following: (a) company name (b) address (c) point of contact (d) phone, fax, and email (e) DUNS number (f) Cage Code (g) Tax ID Number (h) Type of small business, e.g. Services Disabled Veteran Owned small Business, Veteran-owned small business, 8(a), HUBZone, Women Owned Small Business, Small disadvantaged business, or Small Business HUBZone business and (i) must provide a capability statement that addresses the organizations qualifications and ability to perform as a contractor for the work described below.\n \nThe Department of Veteran Affairs, San Diego VA Health Care System located at Community-Based Outpatient Clinics (CBOCs) locations to provide The Phoenix VA Health Care System (PVAHCS) requires a service agreement to provide preventive and repair maintenance on (4) Neurostar TMS Therapy Systems.\n\nImportant information: The Government is not obligated to, nor will it pay for or reimburse any costs associated with responding to this source sought synopsis request. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. The VA is mandated by Public Law 109-461 to consider a total set-aside for Service-Disabled Veteran Owned Small Business set aside. However, if response by Service-Disabled Veteran Owned Small Business firms proves inadequate, an alternate set-aside or full and open competition may be determined. No sub-contracting opportunity is anticipated. The North American Classification System (NAICS) code for this acquisition is 334510 (1,250 employees). \n\nNotice to potential offerors: All offerors who provide goods or services to the United States Federal Government must be registered in the System for Award Management (SAM) at www.sam.gov and complete Online Representations and Certifications Application (ORCA). Additionally, all Service-Disabled Veteran Owned Businesses or Veteran Owned Businesses who respond to a solicitation on this project must be registered with the SBA-Dynamic Small Business Search (DSBS) Registry located at https://dsbs.sba.gov. All interested Offerors should submit information by e-mail to felicia.simpson@va.gov All information submissions to be marked Attn: Felicia Simpson, Contracting Officer and should be received no later than 1:00 pm MST on November 13, 2025. \n\n\n\n\nPerformance Work Statement \nNeurostar Maintenance Agreement\nPhoenix Veterans Affairs Health Care System (PVAHCS) \n\nPurpose:\nThe Phoenix VA Health Care System (PVAHCS) requires a service agreement to provide preventive and repair maintenance on (4) Neurostar TMS Therapy Systems, reference enclosed equipment listing and PWS for quantities and details, paragraph 15.\n\nBackground:\nThe Neuronetics Neurostar electrical brain stimulator used to treat depression with transcranial magnetic stimulation. The equipment is highly complex, and a faulty calibration can result in \ndamages to the patient s brain. \n\nRequired Services \nThe Contractor shall be responsible for performing preventive maintenance in accordance with the manufacturer's recommendations.\nThe Contractor shall be responsible for performing repair services.\nThe Contractor shall be responsible for all labor.\nThe Contractor shall be responsible for all travel.\nThe Contractor shall be responsible for all parts.\nThe Contractor shall provide a toll-free number for the 24-hour technical assistance hotline\nThe Contractor shall notify the COR to schedule a time and their intent to come on-site. \nThe Contractor shall verify that the equipment that was serviced is fully functional before checking out.\nThe Contractor shall deliver a hard copy or electronic copy of a Field Service Report that delineates the service performed and confirms quality assurance tests results to Agency, see paragraph 4.\nThe Contractor shall inform the COR prior to adding or removal of equipment along with providing documentation for both equipment added or removed. \nThe Contractor shall not remove any hard drives off station. All hard drives shall be turned into the COR.\nService technicians shall be certified to perform any services/maintenance on the enclosed specified equipment. Contractor shall provide documentation/copy of certification with proposal submittals and upon award.\nNoncontract Charges: The contractor shall not perform any services that shall result in additional charges without prior approval from the Contracting Officer. \nPayment: Payment shall be made in arrears, and upon receipt of a properly prepared invoice which references the period for which payment is due, the contract number and/or assigned purchase order number. The invoice shall include the correct payment address.\nWaste Removal: The contractor is responsible to remove and properly dispose of all waste related to the services provide on-site.\nFailure to carry out the above procedures shall be considered as a failure to document the service visit and shall constitute a failure to perform.\nThis contract shall provide for the addition and removal of equipment covered in the scope of services\nDeliverables\nFiled Service Reports shall be provided for all service activities including preventive maintenance, emergency repair, and safety inspections, and Shall contain the following information:\nDate(s) and time period of service.\nComplete description of equipment serviced including model number and serial number.\nComplete description of equipment services performed including upgrades, updates and software changes made.\nComplete list of all materials, parts, or assemblies installed or replaced including serial numbers of parts where applicable.\nA statement of the complaint that initiated the service call. \nTotal standard labor hours, total overtime/premium hours, and total travel hours expended during the repair.\n\nSecurity:\nSecurity Requirements for Unclassified Information: The contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, and VA Directives and Handbooks regarding information and information system security as delineated in this contract.\nServices provided under this contract do not require the connection of one or more contractor-owned IT devices (such as a laptop computer or remote connection from a contractor system) to a VA internal trusted (i.e., non-public) network. Therefore, Certification and Accreditation (C & A) requirements do not apply and a security accreditation is not required for this contract.\nServices provided under this contract does not involve equipment that stores, generates, transmits or exchanges sensitive data. Therefore, the following privacy considerations from Appendix C apply.\nAll contracted personnel requiring access to VA facilities more than two consecutive days, must complete VHA privacy training, course VA10203. All service agents having access to protected health information (PHI) in the performance of their official duties or have access to VA systems (e.g. CPRS or Vista Web) must provide proof of training upon request. VA Privacy Training is available from the TMS website at: https://www.tms.va.gov.\nThe Contractor is required to obtain the Contracting Officer s approval prior to engaging in any contractual relationship in support of this contract requiring the disclosure of information, documentary material, and/or records generated under or relating to this contract. The contractor is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.\nUpon arrival at the facility, all contractor personnel shall check-in with a valid Driver License or Company ID to the Biomedical Engineering department. Prior to conducting services, the contractor shall be issued a visitor s badge which shall be worn above the waist during the contractor s visit. \nThe contractor shall return to the same location to sign out and turn-in issued visitors badge along with the documented service report for the service performed. \nSigning in/out shall be during normal business hours: Monday Friday 7am-4pm local time, excluding Holidays, reference federal holiday link in paragraph 12.\nNo photography of VA premises is allowed without written permission of the Contracting Officer.\n\nRisk Control: \nThe Contractor shall be escorted by the Agency. The Contractor shall need passes from the on-station Police Department. \n\nPerformance Monitoring: \nThe Agency shall oversee work done by the contractor and accept the quality of work as appropriate.\n\nRemoval of Equipment:\nThe Agency s property may not be removed from the Agency prior to execution, and approval of all documents as required by Acquisition and Materiel Management Service. Hard drives and other storage media items may not leave VA property.\n\nOver and Above Repairs/Emergency Maintenance\nContractor and Biomedical Engineering shall maintain the equipment in accordance with equipment Specific Task, paragraph 3. \nContractor shall provide unlimited telephone technical support and onsite service calls. These service calls shall be used for any maintenance or repair service as determined by Biomedical Engineering.\nTelephone Response Time: Contractor 's FSE or Technical Support shall respond by telephone to Biomedical Engineering within four (4) hours after receipt of telephone notification during normal duty 8:30am-5:30pm local time Monday through Friday. \nFor the enclosed equipment listing emergency services, repairs and maintenance that are over and above the PWS, if quote pricing is within the COR s Government Purchase Card (GPC) threshold, the COR will authorize payment. up to $10,000 due to the Service Contract Act limit. \nFor emergencies over the COR s GPC threshold, only the Contracting Officer(CO) is authorized to approve contract modifications. \nAdditional services shall be approved by the Contracting Officer prior to the contractor initiating any work. \nThe contractor shall provide an on-schedule-quote to both the CO and COR for review and consideration. Additional funding will be provided by the facility as-needed for payment.\nOnce an emergency modification has been issued to the contractor, the FSE shall be on site within 48 hours of modification emergency notification.\nAny work to be performed, which is not covered by this PWS, SHALL be approved by the Contracting Officer, through a modification, prior to the work being performed.\nGuarantee\nThe contractor shall guarantee workmanship and all parts furnished by the contractor for a period of not less than 90 days\nPlace of Performance: \nDelivery of services shall be coordinated through the Biomedical Engineering located at:\nPhoenix VA Southwest Clinic\n9250 West Thomas Road, Suite 400 \nPhoenix, AZ 85037\nPhoenix VA 32nd Street Clinic\n400 North 32nd Street\nPhoenix, AZ 85008\nStaff Sergeant Alexander W. Conrad Veterans Affairs Health Care Clinic\n3285 South Val Vista Drive \nGilbert, AZ 85297\n\nHours of Coverage:\nNormal hours of coverage are Monday through Friday from 7am-4pm local time. All service/repairs shall be performed during normal hours of coverage unless requested or approved by the SME in coordination with the COR.\nWork performed outside the normal hours of coverage shall be approved by the Contracting Officer. Funding for services that are outside the normal coverage hours or on holidays shall have approved modification prior to any service being allowed.\nNOTE: All hardware/software modifications, upgrades, updates, enhancements, installations etc., for the enclosed inventory listing shall be scheduled and performed during normal hours of coverage at no additional charge to the government.\nFederal Holidays observed are located at the following link: \nhttps://www.opm.gov/policy-data-oversight/snow-dismissal-procedures/federal-holidays/\n\nIdentification, Parking, Smoking, and VA Regulations:\nThe Contractor's FSEs shall wear visible identification always issued by PVAHCS Police Section while on the premises of PVAHCS. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. PVAHCS will not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Smoking is prohibited inside any buildings at PVAHCS. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.\n\nPeriod of Performance: \nBase Year: 2/1/2026-9/30/2026\nOption Year 1: 10/1/2026-9/30/2027\nOption Year 2: 10/1/2027-9/30/2028 \nOption Year 3: 10/1/2028-9/30/2029 \nOption Year 4: 10/1/2029-9/30/2030\n15. Equipment Inventory Listing to be Supported\nSYSTEM\nSERIAL#\nEE#\nLOCATION\nNeurostar\n3430\n116696\nB428-SW CLINIC-644\nNeurostar\n3433\n116695\n1602-SE CLINIC-644\nNeurostar\n10043\n141565\n2B178-OPC-644\nNeurostar\n10046\n141564\n2B176-OPC-644\nPhoenix VA Health Care System\n\n\n"} Solicitation Number: 36C26226Q0106 Type: Sources Sought Base Type: Sources Sought NAICS: 334510 Classification Code: J065 Response Deadline: 2025-11-13T10:00:00-07:00 Office Address: Gilbert, AZ POC: Felicia Simpson, felicia.simpson@va.gov, (480) 466-7919 {"description":"\n\n\n\n\n\nThis is a SOURCES SOUGHT ANNOUNCEMENT ONLY. It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this source must be in writing. The purpose of this source sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service-Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, 8(a), HubZone and other Small Businesses interested and capable of providing the services described below. Documentation of technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. Responses to this notice shall include the following: (a) company name (b) address (c) point of contact (d) phone, fax, and email (e) DUNS number (f) Cage Code (g) Tax ID Number (h) Type of small business, e.g. Services Disabled Veteran Owned small Business, Veteran-owned small business, 8(a), HUBZone, Women Owned Small Business, Small disadvantaged business, or Small Business HUBZone business and (i) must provide a capability statement that addresses the organizations qualifications and ability to perform as a contractor for the work described below.\n \nThe Department of Veteran Affairs, San Diego VA Health Care System located at Community-Based Outpatient Clinics (CBOCs) locations to provide The Phoenix VA Health Care System (PVAHCS) requires a service agreement to provide preventive and repair maintenance on (4) Neurostar TMS Therapy Systems.\n\nImportant information: The Government is not obligated to, nor will it pay for or reimburse any costs associated with responding to this source sought synopsis request. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. The VA is mandated by Public Law 109-461 to consider a total set-aside for Service-Disabled Veteran Owned Small Business set aside. However, if response by Service-Disabled Veteran Owned Small Business firms proves inadequate, an alternate set-aside or full and open competition may be determined. No sub-contracting opportunity is anticipated. The North American Classification System (NAICS) code for this acquisition is 334510 (1,250 employees). \n\nNotice to potential offerors: All offerors who provide goods or services to the United States Federal Government must be registered in the System for Award Management (SAM) at www.sam.gov and complete Online Representations and Certifications Application (ORCA). Additionally, all Service-Disabled Veteran Owned Businesses or Veteran Owned Businesses who respond to a solicitation on this project must be registered with the SBA-Dynamic Small Business Search (DSBS) Registry located at https://dsbs.sba.gov. All interested Offerors should submit information by e-mail to felicia.simpson@va.gov All information submissions to be marked Attn: Felicia Simpson, Contracting Officer and should be received no later than 1:00 pm MST on November 13, 2025. \n\n\n\n\nPerformance Work Statement \nNeurostar Maintenance Agreement\nPhoenix Veterans Affairs Health Care System (PVAHCS) \n\nPurpose:\nThe Phoenix VA Health Care System (PVAHCS) requires a service agreement to provide preventive and repair maintenance on (4) Neurostar TMS Therapy Systems, reference enclosed equipment listing and PWS for quantities and details, paragraph 15.\n\nBackground:\nThe Neuronetics Neurostar electrical brain stimulator used to treat depression with transcranial magnetic stimulation. The equipment is highly complex, and a faulty calibration can result in \ndamages to the patient s brain. \n\nRequired Services \nThe Contractor shall be responsible for performing preventive maintenance in accordance with the manufacturer's recommendations.\nThe Contractor shall be responsible for performing repair services.\nThe Contractor shall be responsible for all labor.\nThe Contractor shall be responsible for all travel.\nThe Contractor shall be responsible for all parts.\nThe Contractor shall provide a toll-free number for the 24-hour technical assistance hotline\nThe Contractor shall notify the COR to schedule a time and their intent to come on-site. \nThe Contractor shall verify that the equipment that was serviced is fully functional before checking out.\nThe Contractor shall deliver a hard copy or electronic copy of a Field Service Report that delineates the service performed and confirms quality assurance tests results to Agency, see paragraph 4.\nThe Contractor shall inform the COR prior to adding or removal of equipment along with providing documentation for both equipment added or removed. \nThe Contractor shall not remove any hard drives off station. All hard drives shall be turned into the COR.\nService technicians shall be certified to perform any services/maintenance on the enclosed specified equipment. Contractor shall provide documentation/copy of certification with proposal submittals and upon award.\nNoncontract Charges: The contractor shall not perform any services that shall result in additional charges without prior approval from the Contracting Officer. \nPayment: Payment shall be made in arrears, and upon receipt of a properly prepared invoice which references the period for which payment is due, the contract number and/or assigned purchase order number. The invoice shall include the correct payment address.\nWaste Removal: The contractor is responsible to remove and properly dispose of all waste related to the services provide on-site.\nFailure to carry out the above procedures shall be considered as a failure to document the service visit and shall constitute a failure to perform.\nThis contract shall provide for the addition and removal of equipment covered in the scope of services\nDeliverables\nFiled Service Reports shall be provided for all service activities including preventive maintenance, emergency repair, and safety inspections, and Shall contain the following information:\nDate(s) and time period of service.\nComplete description of equipment serviced including model number and serial number.\nComplete description of equipment services performed including upgrades, updates and software changes made.\nComplete list of all materials, parts, or assemblies installed or replaced including serial numbers of parts where applicable.\nA statement of the complaint that initiated the service call. \nTotal standard labor hours, total overtime/premium hours, and total travel hours expended during the repair.\n\nSecurity:\nSecurity Requirements for Unclassified Information: The contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, and VA Directives and Handbooks regarding information and information system security as delineated in this contract.\nServices provided under this contract do not require the connection of one or more contractor-owned IT devices (such as a laptop computer or remote connection from a contractor system) to a VA internal trusted (i.e., non-public) network. Therefore, Certification and Accreditation (C & A) requirements do not apply and a security accreditation is not required for this contract.\nServices provided under this contract does not involve equipment that stores, generates, transmits or exchanges sensitive data. Therefore, the following privacy considerations from Appendix C apply.\nAll contracted personnel requiring access to VA facilities more than two consecutive days, must complete VHA privacy training, course VA10203. All service agents having access to protected health information (PHI) in the performance of their official duties or have access to VA systems (e.g. CPRS or Vista Web) must provide proof of training upon request. VA Privacy Training is available from the TMS website at: https://www.tms.va.gov.\nThe Contractor is required to obtain the Contracting Officer s approval prior to engaging in any contractual relationship in support of this contract requiring the disclosure of information, documentary material, and/or records generated under or relating to this contract. The contractor is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.\nUpon arrival at the facility, all contractor personnel shall check-in with a valid Driver License or Company ID to the Biomedical Engineering department. Prior to conducting services, the contractor shall be issued a visitor s badge which shall be worn above the waist during the contractor s visit. \nThe contractor shall return to the same location to sign out and turn-in issued visitors badge along with the documented service report for the service performed. \nSigning in/out shall be during normal business hours: Monday Friday 7am-4pm local time, excluding Holidays, reference federal holiday link in paragraph 12.\nNo photography of VA premises is allowed without written permission of the Contracting Officer.\n\nRisk Control: \nThe Contractor shall be escorted by the Agency. The Contractor shall need passes from the on-station Police Department. \n\nPerformance Monitoring: \nThe Agency shall oversee work done by the contractor and accept the quality of work as appropriate.\n\nRemoval of Equipment:\nThe Agency s property may not be removed from the Agency prior to execution, and approval of all documents as required by Acquisition and Materiel Management Service. Hard drives and other storage media items may not leave VA property.\n\nOver and Above Repairs/Emergency Maintenance\nContractor and Biomedical Engineering shall maintain the equipment in accordance with equipment Specific Task, paragraph 3. \nContractor shall provide unlimited telephone technical support and onsite service calls. These service calls shall be used for any maintenance or repair service as determined by Biomedical Engineering.\nTelephone Response Time: Contractor 's FSE or Technical Support shall respond by telephone to Biomedical Engineering within four (4) hours after receipt of telephone notification during normal duty 8:30am-5:30pm local time Monday through Friday. \nFor the enclosed equipment listing emergency services, repairs and maintenance that are over and above the PWS, if quote pricing is within the COR s Government Purchase Card (GPC) threshold, the COR will authorize payment. up to $10,000 due to the Service Contract Act limit. \nFor emergencies over the COR s GPC threshold, only the Contracting Officer(CO) is authorized to approve contract modifications. \nAdditional services shall be approved by the Contracting Officer prior to the contractor initiating any work. \nThe contractor shall provide an on-schedule-quote to both the CO and COR for review and consideration. Additional funding will be provided by the facility as-needed for payment.\nOnce an emergency modification has been issued to the contractor, the FSE shall be on site within 48 hours of modification emergency notification.\nAny work to be performed, which is not covered by this PWS, SHALL be approved by the Contracting Officer, through a modification, prior to the work being performed.\nGuarantee\nThe contractor shall guarantee workmanship and all parts furnished by the contractor for a period of not less than 90 days\nPlace of Performance: \nDelivery of services shall be coordinated through the Biomedical Engineering located at:\nPhoenix VA Southwest Clinic\n9250 West Thomas Road, Suite 400 \nPhoenix, AZ 85037\nPhoenix VA 32nd Street Clinic\n400 North 32nd Street\nPhoenix, AZ 85008\nStaff Sergeant Alexander W. Conrad Veterans Affairs Health Care Clinic\n3285 South Val Vista Drive \nGilbert, AZ 85297\n\nHours of Coverage:\nNormal hours of coverage are Monday through Friday from 7am-4pm local time. All service/repairs shall be performed during normal hours of coverage unless requested or approved by the SME in coordination with the COR.\nWork performed outside the normal hours of coverage shall be approved by the Contracting Officer. Funding for services that are outside the normal coverage hours or on holidays shall have approved modification prior to any service being allowed.\nNOTE: All hardware/software modifications, upgrades, updates, enhancements, installations etc., for the enclosed inventory listing shall be scheduled and performed during normal hours of coverage at no additional charge to the government.\nFederal Holidays observed are located at the following link: \nhttps://www.opm.gov/policy-data-oversight/snow-dismissal-procedures/federal-holidays/\n\nIdentification, Parking, Smoking, and VA Regulations:\nThe Contractor's FSEs shall wear visible identification always issued by PVAHCS Police Section while on the premises of PVAHCS. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. PVAHCS will not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Smoking is prohibited inside any buildings at PVAHCS. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.\n\nPeriod of Performance: \nBase Year: 2/1/2026-9/30/2026\nOption Year 1: 10/1/2026-9/30/2027\nOption Year 2: 10/1/2027-9/30/2028 \nOption Year 3: 10/1/2028-9/30/2029 \nOption Year 4: 10/1/2029-9/30/2030\n15. Equipment Inventory Listing to be Supported\nSYSTEM\nSERIAL#\nEE#\nLOCATION\nNeurostar\n3430\n116696\nB428-SW CLINIC-644\nNeurostar\n3433\n116695\n1602-SE CLINIC-644\nNeurostar\n10043\n141565\n2B178-OPC-644\nNeurostar\n10046\n141564\n2B176-OPC-644\nPhoenix VA Health Care System\n\n\n"}