INFANT PROTECTION BANDS & MAINTENANCE SERVICE

Description

{"description":" This is a Request for Information (RFI) – Sought Notice Only. This notice is issued solely for information and planning purposes only. \n1. The US Government will not pay for any information or administrative costs incurred in response to this notice. Submittals will not be returned to the responder; not responding to this notice does not preclude participation in any further RFQ; IFB or RFP if issued. \n2. The associated North American Industry Classification System (NAICS) is 334290. The business size standard is 800 Employees. All contractors doing business with the Department of Defense shall be registered and approved through the System for Award Management (SAM). This is the Official U.S. Government system that consolidates the capabilities of CCR/FedReg, and EPLS. There is no fee to register for this site. Entities may register at no cost directly from this page. The proposed performance start date will be on or about 1 April 2026. The Solicitation number is W81K0426QA020. \n3. Note – Prior to award your company shall reflect the NAICS Code 334290 identified on your SAM. If your company is interested in competing on this project, and have services, please submit the following documentation no later than 28 January 2026, 10:00 AM EST, to Cynthia A. Richardson-Rhone and Jason Holck at cynthia.a.richardson-rhone.civ@health.mil. All questions need to be submitted NLT 21 January 2026 by 3pm. \n \nCan you provide supply the following service: \n\n \nAll equipment, software and hardware must be compatible with the existing equipment and software. All equipment, software and hardware must possess the capability to feed back to the WAMC’s security suite. All equipment and updates must be compatible with existing equipment and server configurations. \nThe basic service objective includes the following: \nProvide 24-hour / 7 days a week telephonic customer service line to assist with all complaints and service requests \nProvide access to all updates \nProvide zero cost replacement of faulty parts that fall under warranty. \nProvide on-call technician support where 24hr allowed response time for \nregular or routine service and 2 hour allowed response time for emergency service. \nRoutine service designates day-time hours (0800 to 1600 hours) where system failure / error is causing a mild – moderate disruption of service. \nEmergency hours are designated after hours (1600 to 0800 hours) and / or when the failure / error is severely disrupting the system thus requiring rapid service. \nThe rate of Routine and Emergency services will be determined at the initial solicitation which will be submitted. Rates shall be locked at the proposed amount and not subject to change. Contractor must take into consideration travel conditions and factor travel into the rate. Travel will not be billed separately. \nProvide one (1) annual comprehensive inspection (validation and system recertification) at no additional cost. \nProvide supply standard stock refurbishments at a locked in rate in order to continue to support the system. \nA standard set of refurbishments of consumable goods consist of one hundred \n(100) Infant transmitters supplied at least twice a year. \nStock refurbishment will be supplied at the start of the contract and thereafter when required. Rates will be locked and not subject to change. Items will be delivered to the WAMC warehouse and invoice provided to the COR. \nProvide technician notes whenever repairs or inspections are performed that notes the action of the repair and any preventative maintenance that the technician may see. Technician notes will be kept in a binder that shall be left at WAMC for monthly review by the COR to keep track of services and necessary repairs. \nScope: This non-personal, fixed price service contract shall allow any capable vendor / servicer who holds and maintains certifications in the system in order that work performed shall not void the software warranty, previous knowledge of WAMC and Fort Bragg, NC post, to perform maintenance and preventative service to and unto the infant protection system. \n\n Covered (warranty) Equipment List: \n1. Six (6) Client Computers \n2. One (1) Client only license (for the use of customer- \nsupplied computers) 3. Six (6) card readers (for door or computer) \n4. Fifteen (15) exit controllers (TECs/DEEACs) – actual number keypads \n5. One hundred (100) alarming band receivers (ABRs) \n6. Six (6) staff alert panels (SAP) \n7. Six (6) quick looks (high visibility or standard) \n8. Thirty-three (33) Code Locks – Double door items count as 2 \n9. One (1) QR devices (pull cords, call sets, universal, smoke, PIR, dome light) \n\n Your email response shall provide the following: \n\n Please ensure to address the below: \nName of Company Point of contact Phone number Email address Identify Your Small Business Socio-Economic Group DUNS number and CAGE Code \n4. This requirement No telephonic inquiries will be responded to. \n\n A solicitation will be posted within 2-3 weeks www.Sam.gov. \n"} Solicitation Number: W81K0426QA020 Type: Sources Sought Base Type: Sources Sought NAICS: 334290 Classification Code: J063 Response Deadline: 2026-01-28T10:00:00-05:00 Office Address: JBSA FT SAM HOUSTON, TX Place of Performance: Fort Bragg, North Carolina, 28310 POC: cynthia a. Richardson-rhone, cynthia.a.richardson-rhone.civ@health.mil, 9109079310 POC: Jason Holck, jason.t.holck.mil@health.mil {"description":" This is a Request for Information (RFI) – Sought Notice Only. This notice is issued solely for information and planning purposes only. \n1. The US Government will not pay for any information or administrative costs incurred in response to this notice. Submittals will not be returned to the responder; not responding to this notice does not preclude participation in any further RFQ; IFB or RFP if issued. \n2. The associated North American Industry Classification System (NAICS) is 334290. The business size standard is 800 Employees. All contractors doing business with the Department of Defense shall be registered and approved through the System for Award Management (SAM). This is the Official U.S. Government system that consolidates the capabilities of CCR/FedReg, and EPLS. There is no fee to register for this site. Entities may register at no cost directly from this page. The proposed performance start date will be on or about 1 April 2026. The Solicitation number is W81K0426QA020. \n3. Note – Prior to award your company shall reflect the NAICS Code 334290 identified on your SAM. If your company is interested in competing on this project, and have services, please submit the following documentation no later than 28 January 2026, 10:00 AM EST, to Cynthia A. Richardson-Rhone and Jason Holck at cynthia.a.richardson-rhone.civ@health.mil. All questions need to be submitted NLT 21 January 2026 by 3pm. \n \nCan you provide supply the following service: \n\n \nAll equipment, software and hardware must be compatible with the existing equipment and software. All equipment, software and hardware must possess the capability to feed back to the WAMC’s security suite. All equipment and updates must be compatible with existing equipment and server configurations. \nThe basic service objective includes the following: \nProvide 24-hour / 7 days a week telephonic customer service line to assist with all complaints and service requests \nProvide access to all updates \nProvide zero cost replacement of faulty parts that fall under warranty. \nProvide on-call technician support where 24hr allowed response time for \nregular or routine service and 2 hour allowed response time for emergency service. \nRoutine service designates day-time hours (0800 to 1600 hours) where system failure / error is causing a mild – moderate disruption of service. \nEmergency hours are designated after hours (1600 to 0800 hours) and / or when the failure / error is severely disrupting the system thus requiring rapid service. \nThe rate of Routine and Emergency services will be determined at the initial solicitation which will be submitted. Rates shall be locked at the proposed amount and not subject to change. Contractor must take into consideration travel conditions and factor travel into the rate. Travel will not be billed separately. \nProvide one (1) annual comprehensive inspection (validation and system recertification) at no additional cost. \nProvide supply standard stock refurbishments at a locked in rate in order to continue to support the system. \nA standard set of refurbishments of consumable goods consist of one hundred \n(100) Infant transmitters supplied at least twice a year. \nStock refurbishment will be supplied at the start of the contract and thereafter when required. Rates will be locked and not subject to change. Items will be delivered to the WAMC warehouse and invoice provided to the COR. \nProvide technician notes whenever repairs or inspections are performed that notes the action of the repair and any preventative maintenance that the technician may see. Technician notes will be kept in a binder that shall be left at WAMC for monthly review by the COR to keep track of services and necessary repairs. \nScope: This non-personal, fixed price service contract shall allow any capable vendor / servicer who holds and maintains certifications in the system in order that work performed shall not void the software warranty, previous knowledge of WAMC and Fort Bragg, NC post, to perform maintenance and preventative service to and unto the infant protection system. \n\n Covered (warranty) Equipment List: \n1. Six (6) Client Computers \n2. One (1) Client only license (for the use of customer- \nsupplied computers) 3. Six (6) card readers (for door or computer) \n4. Fifteen (15) exit controllers (TECs/DEEACs) – actual number keypads \n5. One hundred (100) alarming band receivers (ABRs) \n6. Six (6) staff alert panels (SAP) \n7. Six (6) quick looks (high visibility or standard) \n8. Thirty-three (33) Code Locks – Double door items count as 2 \n9. One (1) QR devices (pull cords, call sets, universal, smoke, PIR, dome light) \n\n Your email response shall provide the following: \n\n Please ensure to address the below: \nName of Company Point of contact Phone number Email address Identify Your Small Business Socio-Economic Group DUNS number and CAGE Code \n4. This requirement No telephonic inquiries will be responded to. \n\n A solicitation will be posted within 2-3 weeks www.Sam.gov. \n"}