10018479: Request for Tender in relation to the design, implementation and operation of a legal case and matter management system

Description

AGS requires a modern, highly secure, Infosec Registered Assessors Program (IRAP) assessed (or ability to obtain IRAP), cloud based legal matter and precedent / template management system to enable AGS to operate as efficiently as possible in performing its legal work. It should do this by:creating efficient legal matter workflows through no-code\low-code (e.g. drag and drop configuration) which enable the tracking and allocation of each task;native case management capabilities that enable users to easily track their current and upcoming tasks in order to meet deadlines;best practice document assembly and management (e.g. where shell precedents and templates can be easily populated with specific matter data, enables the easy and efficient management of AGS’s precedent library, enables simple searching, creation and editing of shell precedents, templates, and boilerplate clauses etc);easy navigation between matters, clients, extended metadata, precedents and tasks (including the inputting, updating and saving of data);native reporting and dashboarding (no-code) that gives a high level of oversight to users and managers of matters by team, matter, matter type, client etc; andsimple and intuitive way to input matter status updates (file reviews), especially for lawyers managing a large volume of matters.AGS requires services to design and implement the proposed solution and to operate and support this during the contract term.