Microsoft Unified Support (1 év)

Description

Microsoft Unified Support szolgáltatás vásárlása reaktív (incidenskezelés) és proaktív (előre tervezhető) feladatok támogatására a Microsoft technológiával megvalósított rendszerekhez a szerződéskötéstől számított egy éves időtartamra. Unified Enterprise Support: Mennyiség Szolgáltatás Szolgáltatás típusa Included Enterprise Advisory Support Hours As-needed Advisory Services Included Enterprise Azure Problem Resolution Hours As-needed Problem Resolution Support Included Enterprise On-demand Assessment On-Demand Assessment Included Enterprise On-Demand Assessment - Setup and Con-fig Service As-needed On-Demand Assessment Remote Included Enterprise On-Demand Education On-Demand Education Included Enterprise Online Support Portal Administrative Included Enterprise Problem Resolution Hours As-needed Problem Resolution Support Included Enterprise Reactive Support Management Service Delivery Management Included Enterprise Service Delivery Management Service Delivery Management Included Enterprise Webcasts As-Needed Webcast Included Reactive Enabled Contacts Problem Resolution Support Enhanced Designated Engineering | On Prem | Infrastructure: Mennyiség Szolgáltatás Szolgáltatás típusa 250 hr Enhanced Designated Engineering Platforms Designated Support Engineering Included Service Delivery Management Extended Service Delivery Management