Framework agreement for assistance with measuring and analysing satisfaction with public services.

Description

The Norwegian Public Roads Administration, the Directorate of Public Roads and Communications, etc. would like tenders for the delivery of measurements, evaluations, omnibuser, half yearly measurements of customer satisfaction and any reputation as needed. The objective is to gain data and insight about: • Effects of communication measures and activities (Omnibus etc.) • Customer satisfaction with services •Reputation The contracting authority will enter into a contract with one tenderer in this procurement.