Purchaser
UNICEF
Country
India
Notice published
8 Jul 2026
Tenqual indexed
9 Jul 2026
Closing date
18 Jul 2026
Source ID
Docs found
Save this notice and create a free tender alert for similar public opportunities.
Source documents portal identified
Create a free tender alert, then continue to the source documents portal on ungm.org.
- Create one free tender alert.
- See a short explanation of why each tender matches.
- Upgrade later when you want help planning and writing the bid.
Tender summary
UNICEF’ in India is seeking Expressions of Interest (EOI) from qualified AI agencies and solution providers with demonstrated expertise in Quality Management Systems (QMS) for customer interaction auditing and performance analytics. The proposed solution should leverage artificial intelligence to automatically review and assess customer calls, identify compliance and quality issues, evaluate agent performance, and generate actionable insights to improve customer experience and operational efficiency. Vendors should have proven capabilities in speech analytics, sentiment analysis, automated quality scoring, coaching recommendations, and dashboard-based reporting, with experience delivering scalable solutions in contact center or customer service environments
What to check before bidding
- Issued by UNICEF.
- Located in India.
- Source notice EOI-2026-021 on UNGM.
- Notice published 8 Jul 2026; Tenqual indexed it 9 Jul 2026.
- Deadline listed as 18 Jul 2026.
- Source documents portal identified.
- Create a free tender alert to catch similar opportunities before the deadline pressure starts.