UNDP-VNM-02228 - A Long-term Agreement on Maintenance services for the CRACs at GOUNH - UNDP - VIET NAM

Tender summary

Introduction UNDP Vietnam is looking for 01 qualified firm/institute/organization for a Long-term Agreement on the Maintenance services for the CRACs at the Green One UN House in Ha Noi, Viet Nam UN has 3 CRACs Model P1020 DA manufactured by EMERSON put into operation from 2015 provide air cool for the Data Center running 24 hours a day. Normally 01 CRAC runs 50% capacity, 01 CRAC provides additional capacity when load increases and 01 CRAC standby. In addition, we have 01 Daikin AC standby for Crack system. For the CRACs to be in a good working condition at all times, there is need to have them maintained and repaired regularly according to manufacturer’s specifications. This, therefore, requires the engagement of a competent maintenance service provider who will, in a timely fashion, provide maintenance services for the 03 above CRAC and attend to faults from time to time. Scope of work: Provide comprehensive preventive and predictive maintenance services, remedial repair services and equipment inspections ensuring CRACs, components and systems operate as intended and in compliance with manufacturer’s recommendations and industry’s best practices . Detail Maintenance Requirements are listed in Annex A-1 of the enclosed TOR. Duration & timing: One year contract with possibility to extend to another two years based on the bidder’s performance, UN’s demand and Retention of the same service fees during the LTA period, except when the fees are reduced without a reduction in the scope and quality of services. Contract starting date: expectedly 16 August 2026 Duty station: 304 Kim Ma Street, Ha Noi, Viet Nam . This specific tender is managed via the new supplier portal system of UNDP. Offers must be submitted directly in the system following this link: http://supplier.quantum.partneragencies.org/ using the profile you may have in the portal. Women-owned companies are encouraged to bid. Preference will be given to equally technically qualified women-owned companies. Interested suppliers must submit their offer directly in the system as instructed in the solicitation document, following the instructions in the available user guide. In case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in guides available in the UNDP website: https://www.undp.org/procurement/business/resources-for-bidders . Search for the specific tender using search filters and subscribe to the tender in order to get notifications in case of amendments of the tender document. If you need support with the online system, you can contact the contact details of this tender as indicated in the solicitation document. Please indicate whether you intend to submit a bid by creating a draft response without submitting directly in the system. This will enable the system to send notifications in case of amendments of the tender requirements. Should you require further clarifications, kindly communicate using the messaging functionality in the system. In case you have never registered before, follow the provided Supplier Portal Registration Link to register a profile in the system. YOU ARE ADVISED TO CONTACT UNDP PROCUREMENT UNIT ( procurement.vn@undp.org ) TO CHECK IF YOU ARE HAVING A PROFILE IN THE SYSTEM. Please follow this important guidance for the “ For both company and individual, please insert exact your the same as the information provided in the bank proof. Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration or contact UNDP focal point to check if you have a profile yet. We look forward to receiving your proposal. Procurement Unit UNDP Viet Nam

What to check before bidding

• Issued by United Nations Development Programme.
• Located in Vietnam.
• Source notice https://procurement-notices.undp.org/view_negotiation.cfm?nego_id=47136 on UNDP.
• Notice published 1 Jul 2026; Tenqual indexed it 2 Jul 2026.
• Deadline listed as 16 Jul 2026.
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