FOR THE ESTABLISHMENT OF A FRAME AGREEMENT FOR THE PROVISION OF CUSTOMER SERVICES CALL CENTER FOR UNHCR PRIVATE SECTOR PARTNERSHIPS IN THE REPUBLIC OF KOREA
Purchaser
UNHCR
Country
Korea, South
Notice published
26 Jun 2026
Tenqual indexed
27 Jun 2026
Closing date
24 Jul 2026
Source ID
Docs found
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Tender summary
UNHCR PSP Korea is seeking to enter into a frame agreement with a qualified agency to provide inbound and outbound Customer Services for donor retention, with an initial term of 12 months, extendable for up to two additional 12-month periods subject to satisfactory performance, as set out below: Phase 1: 1 October 2026 – end of September 2027 (12-months) Phase 2: 1 October 2027 – end of September 2028 (12-months) Phase 3: 1 October 2028 – end of September 2029 (12-months) In total a three-year frame agreement. The Terms of Reference (TORS) are detailed in Annex A of this document. Bidders can find attached the summary PDF of the RFP which details the instructions for you to register on UNHCR supplier portal, when you are searching for the RFP in the UNHCR supplier portal system please search for RFP 3126. The complete tender package is also available in the UNHCR supplier portal , and your bids are to be submitted ONLY directly to the portal.
What to check before bidding
- Issued by UNHCR.
- Located in Korea, South.
- Source notice UNHCR RFP 3126 on UNGM.
- Notice published 26 Jun 2026; Tenqual indexed it 27 Jun 2026.
- Deadline listed as 24 Jul 2026.
- Source documents portal identified.
- Create a free tender alert to catch similar opportunities before the deadline pressure starts.