Purchaser
Technische Universiteit Eindhoven
Country
Netherlands
Notice published
1 Jun 2026
Tenqual indexed
1 Jun 2026
Closing date
1 Jul 2026
Source ID
Docs found
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Tender summary
Universities and research institutions increasingly operate like complex enterprises, with many service layers across IT, HR, research support, facilities, and teaching administration and TU/e is no exception. To address the challenges that result from this increased complexity we want to introduce Enterprise Service Management in our architecture. Based on our current understanding, three main capabilities of ESM centre around service request management, service delivery orchestration, and support. TU/e wants to start the implementation end of September 2026. The implementation of the Enterprise Service Management (ESM) solution will initially focus on three core business domains: HRM services, ESA services, and LIS services which are now supported in Topdesk. The services of these domains form the first implementation wave and must be explicitly included in the supplier’s proposed implementation plan and offering. See tenderdocuments
What to check before bidding
- Issued by Technische Universiteit Eindhoven.
- Located in Netherlands.
- Source notice 374645-2026 on TED.
- Notice published 1 Jun 2026; Tenqual indexed it 1 Jun 2026.
- Deadline listed as 1 Jul 2026.
- Create a free tender alert to catch similar opportunities before the deadline pressure starts.