Digital Government Transformation for Jamaica

Tender summary

Jamaica FDGT/PG/CON/1.4- Feasibility Study on Government Digital Payment Services Platform In advancing the national VISION 2030 Jamaica goals, the Government of Jamaica (GOJ) recognizes that a prosperous Jamaican economy (Pillar 3) with empowered citizens (Pillar 1) requires a resilient, robust and efficient digital infrastructure, serving as the foundation for modern, digital government services. The build-out of a national digital service framework is essential to reposition government services around citizens’ needs - shifting from a model that requires citizens to come to government to one where government is digitally available anywhere, in a simplified, secured and accessible manner. In April 2024 the World Bank Group (WBG) conducted a Digital Economy Assessment (DEA) of Jamaica’s digital landscape. The purpose of the DEA was to identify gaps and make recommendations on policy, strategic and operational issues across Six (6) pillars; digital infrastructure, digital public platforms, digital financial services, digital businesses, digital skills and the trust environment. The findings revealed, among other things, the need to: Strengthen institutional capacity and accelerate the implementation of the data privacy/data protection framework; Improve the affordability of internet services by, inter alia , strengthening competition in the telecommunications market; Address certain barriers that currently impede the inclusive and productive adoption of digital technologies; and Continue the modernization of the digital financial services ecosystem. Considering the foregoing and following discussions with the WBG and other Government entities, it was proposed in July 2025 to develop a Foundation for Digital Government Transformation (FDGT) programme. To facilitate expediting the scoping and design of the FDGT, the WBG has provided a Grant to the GOJ, through the Office of the Prime Minister (OPM). The Grant is administered by the Information and Communications Technology (ICT) Authority. This Consultancy is a preparatory assignment under the Grant and is limited to the following Services. The Consulting Services (“the Services”) The purpose of this consultancy is to: Provide the GOJ with an evidence-based feasibility assessment and procurement-ready package for a GDPS that can support Government-to-Person (G2P) and Person-to-Government (P2G) payments. The assignment shall assess business, institutional, legal/regulatory, technical, cybersecurity, data-protection, interoperability, inclusion, operational, financial, and procurement feasibility before recommending an implementation approach, Conduct a feasibility study for implementing a GDPS for G2P and P2G payments for the GOJ and its MDA, including the assessment of feasible delivery models, institutional roles, governance arrangements, integration needs, security and privacy controls, cost and sustainability implications, inclusion impacts, implementation risks, and procurement options, Prepare a vendor-neutral Terms of Reference (TOR), Request for Expressions of Interest (REOI), qualification and evaluation criteria, estimated budget, and high-level implementation schedule to facilitate the future contracting of a consulting firm or supplier to implement the recommended GDPS approach, subject to Government approval, and Conduct market analysis identifying at least Five (5) potential firms or providers with relevant digital payments, government payments, payment integration, cybersecurity, financial-sector, and GovTech experience, without limiting future competition to those firms. The detailed Terms of Reference (TOR) for the assignment can be found at www.gojep.gov.jm . The ICT Authority now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The attention of intereste

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• Located in Jamaica.
• Source notice P513208 on worldbank.
• Notice published 24 Jun 2026; Tenqual indexed it 20 May 2026.
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