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RFP: Service Provider for Systems Analysis to Design Workers’ Grievance Documentation and Case Management System for Trade Unions in Thailand: Pilot in the Rubber Sector

ILOThailand

Purchaser

ILO

Country

Thailand

Notice published

14 May 2026

Tenqual indexed

15 May 2026

Closing date

5 Jun 2026

Source ID

Docs found

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Tender summary

The International Labour Organization (ILO) invites qualified service providers to submit proposals for undertaking a systems analysis study on grievance documentation and case management practices among trade unions in Thailand, with a pilot focus on the rubber supply chain. The assignment will assess existing grievance intake, documentation, referral, follow-up, and case management processes; identify operational, organizational, technical, and data protection gaps; and develop recommendations for a practical, secure, and scalable grievance documentation and case management system. Interested service providers are invited to submit their technical and financial proposals, together with the completed annexes provided, in accordance with the requirements set out in the attached Terms of Reference by 5 June at 17:00 ICT .

What to check before bidding

  • Issued by ILO.
  • Located in Thailand.
  • Source notice THA/25/01/CAN – TU Grievance Case Management System on UNGM.
  • Notice published 14 May 2026; Tenqual indexed it 15 May 2026.
  • Deadline listed as 5 Jun 2026.
  • Source documents portal identified.
  • Create a free tender alert to catch similar opportunities before the deadline pressure starts.