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After Hours Call Centre Services

Purchaser

Department of Conservation

Country

New Zealand

Notice published

26 May 2026

Tenqual indexed

28 Apr 2026

Closing date

27 May 2026

Source ID

Docs found

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Tender summary

The Department offers a 24/7 hotline (0800 DOC HOT) for conservation emergencies. This phone number is widely used by the public to report illegal or suspicious activity, injured or dead wildlife, damage to the Department of Conservation (DOC) land/assets and accidents or safety issues. Our internal customer service team is responsible for our emergency hotline and answers calls between 8am - 4.30pm, Monday - Friday. We are seeking an external provider to answer and action calls outside of our business hours, as well as agreed ad-hoc cover during business hours.

What to check before bidding

  • Issued by Department of Conservation.
  • Located in New Zealand.
  • Source notice 33992595 on www.gets.govt.nz.
  • Notice published 26 May 2026; Tenqual indexed it 28 Apr 2026.
  • Deadline listed as 27 May 2026.
  • Create a free tender alert to catch similar opportunities before the deadline pressure starts.