Purchaser
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Country
United States
Notice published
16 Apr 2026
Tenqual indexed
18 Apr 2026
Closing date
23 Apr 2026
Source ID
Docs found
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Tender summary
<p>The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Orlando Veterans Affairs Healthcare System (OVAHCS) has a requirement for a Healthcare driven digital, cloud‑based employee recognition platform that enables employees, patients, caregivers, and family members to recognize Orlando VA Health Care System (OVAHCS) clinical and non‑clinical staff for exemplary customer care and support.</p> <p>The platform shall utilize a push/pull technology approach to healthcare employee recognition by facilitating real‑time feedback from patients, peers, caregivers, and family members (pull), and by delivering personalized recognition and actionable data to staff (push).</p> <p>The platform shall include, at a minimum, the capability to:</p> <ul> <li>Generate detailed reports measuring patient satisfaction, patient safety, and staff recognition data.</li> <li>Capture real‑time, in‑the‑moment patient feedback.</li> <li>Provide prioritized, real‑time results and insights.</li> <li>Offer marketing and communication tools that support efforts to improve patient experience and employee engagement.</li> </ul> <p></p> <p>The platform shall be accessible on any Android or Apple device. The system shall support unlimited data pulls by the organization and must accommodate up to 6,648 OVAHCS employees. The Contractor shall provide technical support services sufficient to ensure full and continuous functionality of the platform for all covered users.</p> <p><strong>RESPONSE SUBMISSION</strong></p> <p>Responses are limited to <strong>10 pages</strong>. Marketing materials will not be reviewed.</p> <p>Please submit responses via email to:</p> <p>Allison Fulton, Contract Specialist — Allison.Fulton@va.gov<br /> Mina Awad, Contracting Officer — Mina.Awad@va.gov</p> <p>Responses are due <strong>no later than 2:00 PM EST, April 23, 2026</strong>.<br /> Email file size must not exceed <strong>5 MB</strong>. Mark submissions as “Proprietary Information” if applicable.</p>
What to check before bidding
- Located in United States.
- Source notice ada32b66ba774a8da485d1186a0510d7 on SAM.gov.
- Notice published 16 Apr 2026; Tenqual indexed it 18 Apr 2026.
- Deadline listed as 23 Apr 2026.
- Create a free tender alert to catch similar opportunities before the deadline pressure starts.