26-148 NPDC & City Safe CCTV Network Service and Maintenance Contract

Tender summary

RFx ID: 33860116 Organisation: New Plymouth District Council Open date: Tuesday, 7 April 2026 4:30 PM +12:00 Close date: Thursday, 7 May 2026 12:00 PM +12:00 Categories: 32000000 - Electronic Components and Supplies 39000000 - Electrical Systems and Lighting and Components and Accessories and Supplies 43000000 - Information Technology Broadcasting and Telecommunications Region: Taranaki Overview: This New Plymouth District Council tender will be accessible via Tenderlink, and is only being advertised via GETS. All further communications related to this tender will be conducted through TenderLink. The TenderLink portal is free to access and to upload submissions. New Plymouth District Council (NPDC) is seeking a contractor with experience and expertise in delivering CCTV servicing, maintenance, repairs, equipment supply, installation, and technical support to provide reliable, compliant, and fit‑for‑purpose CCTV operations across both the City Safe network and NPDC facility camera assets in order to ensure continuous system performance, minimise downtime, and support public safety and security outcomes. Our overall objectives include maintaining CCTV assets to a high operational standard, ensuring timely response and repair, supplying suitable equipment, and providing consistent reporting, communication, and technical capability aligned with NPDC requirements. We are looking for a contractor with: 1) Proven experience in delivering similar-scale services. 2) Strong management skills and ability to work within tight timeframes 3) Excellent health and safety practices, particularly regarding public safety in an operational environment 4) Ability to work collaboratively with council and police staff 5) Commitment to delivering high-quality work and skills in placement, retention, cabling & network security fundamentals. 6) Compliance with the Private Security Personnel and Private Investigators Act (PSPPIA). 7) Working knowledge of the Privacy Act 2020, Information Privacy Principles (IPPs) for surveillance and chain of custody expectations for evidential footage. 8) Technical competency in Milestone and familiarity with Axis equipment. Using the link below, please follow the instructions on the main screen of how to set up your organisation to access TenderLink (if you are not already registered). Please make sure your contact email address is accurate. https://www.tenderlink.com/npdc/ Please note, TenderLink is best accessed through Chrome. If you require any further assistance, please contact procurementadmin@npdc.govt.nz

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