TED
Procurement of an ITSM/ESM solution with self-service functionality
Purchaser
ETH Zürich - Abt. Informatikdienste
Country
Switzerland
Published
31 Mar 2026
Closing date
Not listed
Source ID
Docs found
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Summary
Procurement and implementation of a future-proof ITSM/ESM solution that replaces the existing platform and meets the long-term strategic needs of ETH Zurich. The new solution will serve as a central self-service portal for employees and provide an automation platform to make the processing of requests and processes in various areas more efficient.
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