TED
Implementierung einer Omnichannel-Contact-Center- und einer Workforcemanagement-Lösung für den Kundenservice der EVN
Purchaser
Netz Niederösterreich GmbH
Country
Austria
Published
24 Mar 2026
Closing date
Not listed
Source ID
Docs found
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Tender documents
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Tender summary
Das Projekt gliedert sich in 2 Lose: Im Los 1 ist die Beschaffung einer Omnichannel-Contact-Center-Lösung zur Ablöse des bestehenden OpenScape Contact Centers (OSCC) geplant und im Los 2 ist die Beschaffung (Lieferung und Implementierung) einer Workforcemanagement-Lösung zur Ablöse des bestehenden Dienstplanungs-System InVision geplant.
What to check before bidding
- Issued by Netz Niederösterreich GmbH.
- Located in Austria.
- No closing date is listed yet.
- Source documents portal identified.
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