Preventative Maintenance for Q Exactive Mass Spectrometer

Tender summary

The Preventative Maintenance contract is a support plan for the Q Exactive Mass Spectrometer which includes, but is not limited to: 1 Service Engineer, labor, travel, and parts required for unlimited corrective maintenance visits on demand. Once the maintenance is completed to the satisfaction of the supervising scientists, a document detailing the service call must be submitted to the technical authority and signed by both parties. 2. Phoned-in technical support inquiries with a response time of 48h; certified service engineer will conduct diagnosis and Corrective Maintenance procedures using digital remote support tools. 3. The computer that was purchased from Thermo Fisher Scientific and which is required for the operation of the mass spectrometer must be covered under the service contract. 4. Software and firmware updates upon request and in conjunction with a scheduled visit (updates are defined as changes of the existing software version that are intended to improve its performance)

What to check before bidding

• Issued by Department of Agriculture and Agri-Food (AAFC).
• Located in Canada.
• Source notice cb-938-96330728 on CanadaBuys.
• Notice published 21 Nov 2025; Tenqual indexed it 22 Nov 2025.
• Deadline listed as 8 Dec 2025.
• Create a free tender alert to catch similar opportunities before the deadline pressure starts.