Improving Access to Gender-Affirming Primary Care – Community Driven Models of Care

Tender summary

RFx ID: 33006330 Organisation: Health New Zealand (Te Whatu Ora) Open date: Friday, 14 November 2025 9:00 AM +13:00 Close date: Wednesday, 10 December 2025 5:00 PM +13:00 Categories: 85000000 - Healthcare Services Region: Auckland Bay of Plenty Canterbury Chatham Islands Gisborne Hawke's Bay Manawatu-Wanganui Marlborough Nelson Northland Otago Southland Taranaki Tasman Waikato Wellington West Coast Overview: Gender-Affirming Primary Care – Community Driven Models of Care Phase 3 Health New Zealand | Te Whatu Ora (Health NZ) is requesting Registrations of Interest (ROIs) from primary and community healthcare providers interested in establishing and delivering models of gender-affirming healthcare tailored to the needs of transgender and non-binary people. Services that help people affirm their gender are considered gender-affirming healthcare. This includes, but is not limited to: initiation and/or maintenance of gender-affirming hormone therapy; hair removal; rongoā Māori; voice therapy; and kaiāwhina or peer support. Community Driven Models of Care (CDMC) may operate on a local, regional, or national level. There are currently six CDMC in place across New Zealand. Health NZ are looking to select two additional providers to deliver CDMC, including a minimum of one Māori and/or Pacific provider to help address inequities experienced by priority populations. Health NZ appreciates that the gender-affirming healthcare needs of communities may differ. As such, Health NZ are seeking ROIs from primary and community healthcare providers who: know the communities they work with, can recognise their communities’ need for gender-affirming care, and have the capacity to meet these needs. It is expected that providers will have strong relationships with transgender, non-binary, takatāpui and/or MVPFAFF+ communities. Health NZ wants decisions around the provision of gender-affirming healthcare to be driven by, and improve health outcomes for, transgender and non-binary communities. Budget 2022 allocated funding over four years to a project with the aim to improve access to primary care for transgender and non-binary people. The current advance procurement opportunity relates to the B22 workstream to ‘fund up to eight primary and community health provides to deliver gender-affirming services over four years.’ This ROI is the first step in a two-step process to select preferred providers. Providers shortlisted based on their ROI will be invited to respond to a written request for proposal (RFP), supplemented by an online presentation to a Health NZ procurement panel. Following the ROI, all interested providers will have an opportunity to ask questions via email. Please register with GETS and subscribe to the notice to receive timely updates.

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