Consultancy to Support the Central Statistics Office to Institutionalise Strategic Communication of Official Statistics (Technical Assistance for CSO website upgrade, strategic communications, and ou…

Tender summary

REQUEST FOR EXPRESSIONS OF INTEREST SAINT LUCIA Assignment Title: Consultancy to Support the Central Statistics Office to Institutionalise Strategic Communication of Official Statistics (Technical Assistance for CSO website upgrade, strategic communications, and outreach to support official statistics) Reference No.: SLU-DDM-TACOMM-CQS-26 The Government of Saint Lucia has received financing from the World Bank toward the cost of the OECS Data for Decision Making Project and intends to apply part of the proceeds for consulting services. The consulting services (“the Services”) are intended to support the Central Statistics Office (CSO) to institutionalise strategic communication of official statistics and to modernise the CSO website. The assignment will support the CSO’s strategic advocacy and communication endeavour to promote the availability of and access to its statistical products and services and to extol the civic virtues of the official statistics profession. The OECS Data for Decision Making Project supports the improvement of the institutional environment for the production, dissemination and use of data and official statistics. The Saint Lucia component of the Project is designed to improve the production and dissemination of data and official statistics by strengthening the CSO’s legislative and operational mandate and the oversight, governance and management of the Saint Lucia National Statistical System. The CSO requires support to communicate official statistics effectively, strengthen its visibility and public engagement, and improve access to official statistics through a modern, secure, user-centred and data-driven website. The upgraded website is expected to improve access to official statistics, support open data initiatives, strengthen public engagement, and enhance the efficiency of statistical dissemination. The consulting firm will be required to provide services for strategic communication and website development in accordance with international recommendations, standards and protocols for data and official statistics. The firm will be expected to participate in working meetings related to the services being delivered, including regular presentations of work deliverables to the audience identified by the CSO. The consulting firm will work under the direction of the Central Statistics Office and the Department of Economic Development and Youth Economy to: Undertake a desk review of the CSO Statistics Act and draft Bill, published statistical products, current and previous communication plans, events and materials, including the CSO website, logo and tagline, and CSO and NSS assessment and audit reports. Analyse the CSO’s current communication situation and practices and prepare a three-year Communication Strategy for Official Statistics, including stakeholder mapping and audience segmentation, key messages by audience, a communications calendar, risk and crisis communication protocols, and a monitoring and evaluation framework with performance indicators and indicative implementation budgets. Prepare a Service Delivery Charter setting out standards, quality and timelines for data production, analysis and dissemination, including service standards for responding to data requests, complaints and feedback. Prepare a CSO Style Guide for Visual Branding covering photography, typography, videography, iconography, illustrations, colour palette, logo use, publication cover layout, and related branding requirements. Prepare a campaign plan for official statistics events, including activities and key messages for targeted audiences. Facilitate a training workshop on strategic statistical communication for the CSO and National Statistical System ministries, departments and agencies. Review the current CSO website and comparable official statistical dissemination websites to define requirements, business goals, target audience profiles, and a functionality and content strategy. Prepare high-fidelity website mock-up

What to check before bidding

• Located in Saint Lucia.
• Source notice P174986 on worldbank.
• Notice published 17 Jun 2026; Tenqual indexed it 1 Oct 2025.
• Deadline listed as 1 Jul 2026.
• Source documents portal identified.
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